Privacy Policy

Privacy Policy

Introduction

Sol de Janeiro USA, Inc. (“Sol de Janeiro,” “we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, disclose, and protect personal information obtained from customers, users, and visitors (“you”) when accessing or interacting with www.soldejaneiro-mall.com (the “Site”).

This policy applies to information collected through the Site as well as other interactions you may have with us.

Scope of This Policy

This Privacy Policy is designed to help you understand:

· what information we collect,

· why we collect it,

· and how you can manage your personal data.

We primarily collect information to operate, maintain, and improve our Site, services, content, and product offerings. We also use data to understand user behavior and enhance your shopping experience.

This Policy applies to:

· Purchases and browsing activity on our Site;

· Transactions in authorized retail locations;

· Communications with us via email, chat, phone, forms, or SMS;

· Marketing communications we send;

· Any situation where personal data is collected and linked to this Policy.

We may update this Privacy Policy periodically. Material changes will be posted on the Site with a revised effective date. Continued use of the Site means you accept the updated version.

Personal Information We Collect

We collect personal information from you directly, from third parties, and automatically through technology.

This may include:

· Name, shipping and billing address

· Phone number and email address

· Payment information

· Date of birth, gender, and preferences

· Purchase history and product interest data

· Skin, hair, and beauty preferences

· Social media identifiers or usernames

We use this information to process orders, provide services, improve experience, and communicate with you.

Information You Provide Directly

We may collect data when you:

· Place an order (name, address, payment details, contact info)

· Create an account or loyalty profile (password, preferences, profile details)

· Contact customer support (communication history and identifiers)

· Subscribe to emails or SMS updates

· Participate in surveys, promotions, or giveaways

· Submit product reviews or blog comments (which may be publicly visible)

· Engage with in-store or online representatives

Information from Third Parties

We may receive information from:

· Social media platforms (e.g., Facebook, Google, Instagram)

· Payment processors

· Marketing or data partners

· Gift senders or recipients

· Analytics or advertising providers

We may combine this data with information we already hold.

Automatically Collected Information

We use cookies and similar tracking technologies to collect usage data, including:

· IP address and device identifiers

· Browser type and settings

· Pages visited and actions taken

· Time spent on the Site

· Purchase and browsing behavior

· Clicks, searches, and interaction logs

We may also use:

· Cookies (session and persistent)

· Pixels and web beacons

· SDKs and mobile identifiers

· Session replay tools for usability analysis

You can manage cookies through browser settings or our cookie preferences tool.

Location Information

With your permission, we may collect device location data to provide localized features and content. You may disable location sharing through your device settings.

How We Use Information

We use collected information to:

· Process transactions and fulfill orders

· Provide customer support

· Improve products and services

· Personalize user experience

· Conduct marketing and advertising

· Prevent fraud and enhance security

· Analyze website performance and usage

· Maintain accounts and loyalty programs

Sharing of Information

We may share personal information with:

· Service providers (logistics, payment, analytics, customer service)

· Advertising and marketing partners

· Corporate affiliates

· Legal authorities when required

· Business transfer parties (mergers, acquisitions, etc.)

· With your consent or instruction

We do not sell personal data for monetary value, but certain data sharing may be considered “sharing” under applicable privacy laws.

Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your information.

However, no online system is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

· Access your personal data

· Request correction of inaccurate data

· Request deletion of your data

· Opt out of targeted advertising or data sharing

To exercise your rights, contact:
�� ola@soldejaneiro-mall.com (Subject: Privacy)

California and State Privacy Rights

California residents and users in certain U.S. states may request:

· Categories of collected data

· Sources of data collection

· Business purposes for processing

· Third parties receiving data

· Specific personal data held about them

You may also opt out of “sale or sharing” of personal information where applicable.

Data Retention

We retain personal information only as long as necessary for:

· Order fulfillment

· Legal compliance

· Business operations

· Fraud prevention and dispute resolution

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors without parental consent.

Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

Contact Information

Sol De Janeiro USA, Inc.
60 East 42nd Street, 19th Floor
New York, NY 10165
Email: ola@soldejaneiro-mall.com
Attn: Legal Department